Legal Documents

M500 Terms & Conditions —
Your Rights & Responsibilities

Please read these terms carefully before using the m500 platform. By registering or using the platform, you are deemed to have accepted these terms.

Last Updated: 1 June 2026 Applicable: Bangladesh Language: Bengali

These Terms & Conditions apply to the use of the m500.click website and mobile application. By accessing the platform, you confirm that you have read and agreed to abide by these terms.

1

Definitions & Introduction

In this document, "m500", "we", and "our" refer to the company operating the m500.click platform. "User", "you", and "member" refer to anyone who accesses this platform, whether registered or not.

"Platform" refers to the m500.click website, mobile app, and all associated services. "Services" refers to all betting, gaming, and financial facilities provided by m500.

M500 is licensed under an international gaming regulatory authority and is committed to providing transparent and fair services. The platform is dedicated to serving users in Bangladesh with full support in the Bengali language.

2

Account Registration & Accuracy of Information

When registering on m500, you must provide accurate, complete, and up-to-date information. Providing false or misleading information may result in your account being suspended at any time.

  • Each individual may register only one account.
  • Operating multiple accounts from the same device, IP address, or payment method is strictly prohibited.
  • Your account password and login credentials must be kept strictly confidential.
  • You are responsible for all activity carried out on your account.
  • Please notify m500 Support promptly if any of your account details change.

M500 may request a national ID or other documents at any time for identity verification. Withdrawals may be temporarily placed on hold until verification is complete.

3

Age & Eligibility

You must be at least 18 years of age to participate on m500. Registration by minors is strictly prohibited and is against the law.

If m500 suspects that a member is under 18 years of age, the account will be suspended immediately and all transactions will be considered void.

Important: Creating an account on behalf of a minor is strictly forbidden. If a parent or guardian becomes aware of any misuse, please contact us immediately.

4

Deposits, Withdrawals & Financial Transactions

M500 supports deposits and withdrawals via bKash, Nagad, Rocket, and bank transfer. All transactions are processed in Bangladeshi Taka (BDT).

  • Minimum deposit: ৳500
  • Minimum Withdrawal: ৳500
  • Daily withdrawal limits are determined by tier
  • Withdrawals are typically processed within 5 minutes to 24 hours
  • Faster withdrawal options are available for High Roller members

Withdrawals will only be returned to the same payment method used for the original deposit. m500 follows international KYC (Know Your Customer) standards to prevent money laundering.

Payment Methods Deposit Limits Withdrawal Timeframe
Bkash ৳500 – ৳50,000 5–30 minutes
Nagad ৳500 – ৳50,000 5–30 minutes
Rocket ৳500 – ৳30,000 10–60 minutes
Bank ৳1,000 – Unlimited 1–24 hours
5

Bonus & Promotion Terms

M500 offers a wide range of bonuses and promotions. Each bonus comes with its own terms and conditions, which you should read carefully before claiming.

  • Wagering Requirement: Most bonuses require the bonus amount to be wagered a specified number of times.
  • Validity: Every bonus has a set expiry date; any unused bonus will be forfeited once it expires.
  • Game Limits: Some bonuses are only valid for use on specific games.
  • Single Use: Each promotion may only be used once per person.
  • Verification Required: Account verification must be completed before any bonus funds can be withdrawn.

M500 reserves the right to modify, suspend, or cancel any promotion at any time without notice. If bonus abuse or manipulation is detected, the account may be closed and the bonus forfeited.

6

Betting Rules & Results

Separate rules apply to Sports Betting, Live Casino, and other gaming services on m500. Please make sure you understand the rules of each game before placing any bets.

  • Once a bet is confirmed, it cannot be cancelled (except in specific circumstances).
  • If a match or game is cancelled due to a technical error, the stake will be refunded.
  • Odds may change before a bet is accepted; once accepted, the odds remain fixed.
  • Any bets linked to match-fixing or fraudulent activity will be voided.
  • Odds in live betting are subject to real-time changes.

M500's expert team independently verifies all betting results. In the event of any dispute, m500's decision shall be considered final.

7

Prohibited Activities

The following activities are strictly prohibited on m500 and will result in account closure:

  • Creating or operating multiple accounts
  • Opening or operating an account using another person's identity
  • Abusing the bonus system
  • Placing bets using software, bots, or any automated methods
  • Attempting to interfere with the platform's security systems
  • Money laundering or suspicious financial activity
  • Engaging in fraudulent or deceptive conduct toward other users

If prohibited activities are detected, all account balances will be forfeited and the account will be permanently closed. Legal action may also be taken if necessary.

8

Privacy & Data Protection

M500 takes your personal data seriously. All information you provide is collected, stored, and used in accordance with our Privacy Policy.

  • Your personal information is never sold to third parties.
  • Your information will not be disclosed except where required by law.
  • All data is secured with 256-bit SSL encryption.
  • You may request to review or correct your personal information at any time.

For more details, visit our Privacy Policy page.

9

Responsible Gaming

M500 is committed to responsible gaming. We believe betting is a form of entertainment — not a source of addiction. That's why we've put several safeguards in place on our platform.

  • Self-Limit: Set daily, weekly, or monthly betting limits.
  • Cooling-Off Period: Temporarily suspend your account for a set period of time.
  • Self-Exclusion: You may permanently close your account at any time at your own request.
  • Reality Check: You'll receive notifications tracking how long you've been playing.

If you or someone you know is struggling with a betting addiction, please contact us immediately. For more information, visit our Responsible Gaming View the page.

10

Right to Amend Terms

M500 reserves the right to modify these terms and conditions, in part or in full, at any time. Users will be notified of significant changes via email or push notification.

Continued use of the platform after any changes have been made will be considered acceptance of the updated terms. We recommend checking this page regularly to stay informed.

11

Account Closure Policy

You may request to close your m500 account at any time. Any remaining balance will be refunded subject to the applicable terms and conditions.

M500 may also close an account for any of the following reasons:

  • Breach of Terms
  • Fraud or Suspicious Activity
  • Providing False Information
  • Proof of Underage
  • Legal or Regulatory Requirements
12

Contact & Dispute Resolution

For any questions, complaints, or disputes, please contact our customer support team. We strive to resolve all matters fairly and promptly.

In the event of a dispute, m500's internal dispute resolution process must be followed first. If the matter remains unresolved, an appeal may be made to the licensing authority.

This document was last updated on 1 June 2026.

Our Commitment to You

Following the terms isn't just about rules — it's your guarantee of protection

Transparent Terms

There are no hidden terms at m500. Every rule is written in clear, plain language so you can easily understand it.

Data Protection

Your personal and financial information is stored with the highest level of security and is never shared with any third party.

Fair Transactions

Winnings are guaranteed to be paid out on time. There are no unjustified delays on withdrawals.

Fast Issue Resolution

Any dispute or complaint is addressed within 24 hours. Our support team is always here to help.

Licensed Service

M500 operates under an international gaming licence, so you can play with complete peace of mind.

Responsible Gaming Support

Self-limits, cooling-off periods, and self-exclusion tools are available completely free of charge to help protect against problem gambling.

Get Started Today

Read the terms? Now start playing

You're now fully informed about m500's terms and conditions. Register today and enjoy the best betting experience in Bangladesh. Your welcome bonus is waiting.

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